We understand how frustrating it can be to wait for your order.
Tracking updates can take up to 72 hours after your order ships. If it’s been less than that, please check again later.
If there’s no update after 72 hours, please contact the shipping provider directly using the tracking number in your email. They’ll have the most accurate information on your delivery.
If you haven’t received a tracking link, please contact us by submitting a request via Submit a request form or email us at hello@burnbox.health so we can check the situation.