If you've already registered to the self-service platform, you can log in using this link.
If you haven't signed up yet, you'll need to register first. If after typing in your email address you are redirected to register, it means a user with such an email address was never created, therefore you cannot sign in or receive emails to reset the password.
Once you've entered your email address and chosen a password, you will receive an email to confirm your registration. Simply input your email address and the password you created, and your service account will be ready to use!
If you still need assistance, we kindly invite you to contact our support team. Send a request via Submit a request form or email us at hello@burnbox.health so we can check on the situation.